Instead of trying to change the mascot, why not add a little "what is this?" button next to it, which when clicked explains that it is a mascot, not some devil'

Instead of trying to change the mascot, why not add a little "what is this?" button next to it, which when clicked explains that it is a mascot, not some devil's worship. Also, somehow I got the feeling that this hotel wasn't seriously going to lose business over the mascot. A 'long term guest' that is offended by something as innocent as a picture sure sounds to me like someone just trying get out of some obligation.