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I disagree, the problem is clearly on Zendesks end.
by a_dabbler 2y ago
I disagree, the problem is clearly on Zendesks end.
- nodamage 2y agoDon't get me wrong, Zendesk definitely has their own separate problem: you should not be able to CC yourself onto an existing support ticket by emailing a guessable ticket ID. But simultaneously you should not be able to get into a company Slack by simply having an account with a @company.com email address created by a third-party SSO provider. In other words, even in Zendesk fixed their problem, Slack would still have a problem on their end.