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Unfortunately, the law doesn't actually include any penalties for noncompliance, but one has to start somewhere I suppose. You often see comments on articles l
by infotainment 2y ago
Unfortunately, the law doesn't actually include any penalties for noncompliance, but one has to start somewhere I suppose.
You often see comments on articles like these trying to blame random external factors (they typically take the form of statements like "well, you see, if prices were lower, then customers wouldn't be so angry"), but that fundamentally misses the bigger picture: some people are just assholes.
- tourmalinetaco 2y agoThat’s hardly the “bigger picture”. Few if any are born an asshole, most are jaded and warped due to external factors. Additionally, literally every person has a moment when others would view them as assholes. Attempting to hide away the minutia as something akin to “haters gonna hate” ironically misses the bigger picture. If you think “random external factors” like price have no bearing on customer-employee relations than I urge you to take a marketing course. There is so much information our brains use both consciously and unconsciously that decide what we do in a given situation.
- infotainment 2y agoYou’re arguing that harassing customer service staff is totally okay provided that one can point to some external factor? I understand that nothing happens in a vacuum, but you’re basically just defending the act of harassing service workers, which I find to be a completely objectionable position.