Specifically in the case of ISPs, the infrastructure requirements make it a natural monopoly. The problem comes when the infrastructure company is also the ret

Specifically in the case of ISPs, the infrastructure requirements make it a natural monopoly. The problem comes when the infrastructure company is also the retail company. That's how you get shitty service. In the UK, the infra monopoly is owned by Openreach. You can use literally any retail ISP, they all pay the same for carriage. They can differentiate on price or service or (yuck) bundling, and you can change providers with minimal downtime. So I think the answer for the US is to separate infra from retail and regulate the wholesale price.