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Well, if your app doesn't properly identify the root cause of its problems, why do you think it shouldn't be getting unfavorable reviews?
by huhtenberg 14y ago
Well, if your app doesn't properly identify the root cause of its problems, why do you think it shouldn't be getting unfavorable reviews?
- terhechte 14y agoIt's less about the reviews, more about the users that won't update to the new, better, version because the reviews state something wrong. In hindsight, I should have added a mechanism to explain to users that Instagram is down. I'll also add such a mechanism, but that doesn't help the users right now.