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This is the kind of thing where some level of regulation might actually improve things.
by adamc 2y ago
This is the kind of thing where some level of regulation might actually improve things.
- CM30 2y agoHmm, perhaps the law should be that any business selling to the public has to provide a way to get human led support/contact someone at the company? Not sure how it'd work for companies whose entire purpose is "ultra cheap product/service without any guarantees" (like many unmanaged hosting providers), but it'd certainly force Google, Facebook, Amazon, etc to actually support their customers in some way or another.
- DrillShopper 2y ago> Not sure how it'd work for companies whose entire purpose is "ultra cheap product/service without any guarantees" (like many unmanaged hosting providers) Hopefully the same way the law works for a company that won't pay above minimum wage - completely destroyed in the legal system. I'm sorry if your business plan doesn't conform with law. Perhaps you should focus on a business plan that does conform with the law.
- glimshe 2y agoThey should at least give companies a premium tier where human support is guaranteed. I suspect they think they are less likely to be sued if they offer no explanation
- willcipriano 2y agoWe may also want to popularize the idea of not building you business with someone else's platform. If people were more skeptical of these firms in the last few decades they wouldn't have gotten off the ground in the first place.