> The other kinds of automation are more questionable. Developing E2E CI/CD automation for an internal tool that is redeployed once every quarter might be a mor

> The other kinds of automation are more questionable. Developing E2E CI/CD automation for an internal tool that is redeployed once every quarter might be a more difficult sell to management. For these cases, even if the rate of manual process invocation is somewhat high (i.e. frustrating for some employees), the customer can't see it. They won't pay one additional cent for this. I've generally had the experience that it's the exact opposite. Best practices dictate that all processes should be automated to the limit.