5 ms·
This is not fair, Amazon publishes surprisingly detailed postmortem reports for AWS problems.
by vl 14y ago
This is not fair, Amazon publishes surprisingly detailed postmortem reports for AWS problems.
- astrodust 14y agoFor embarrassing outages, sure, but have you ever had to try and find out why some of your instances have disappeared? Good luck with that. Gold support, which you'd think would be good, just prioritizes your emails, apparently little more. Linode, in comparison, has always been straight-forward, personal, and as honest as a company in that space can be. What's perhaps odd is Amazon's customer service for their material goods is usually superb.