3 ms·
Company A has no ads because they care about user experience Company B has ads. Company B makes more money and can therefore provide more features / more conte
by nox101 2y ago
Company A has no ads because they care about user experience
Company B has ads. Company B makes more money and can therefore provide more features / more content. Company B ends up providing more of what users want.
- mulmen 2y agoExcept company A will eat company B’s lunch. CX is a competitive advantage. See Netflix vs cable TV or Uber vs taxis.
- shiroiushi 2y agoUber won versus taxis because Uber provided a fraud-free experience, and the taxis were acting fraudulently. Uber would tell you how much a trip would cost, and let you pay for it through your phone (through your saved credit card); a taxi would drive in circles to run up the fare, perhaps even just turn off the taximeter altogether and make up a charge on the spot, and claim their credit-card reader is broken.