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Sometimes a cold handoff is appropriate. If the team initially asked has nothing relevant to offer besides a guess at who owns it, having the extra person aroun
by yuliyp 2y ago
Sometimes a cold handoff is appropriate. If the team initially asked has nothing relevant to offer besides a guess at who owns it, having the extra person around in the discussion is just wasted effort and attention. If it's a related team, then sure do the warm handoff to get to a solution more effectively.