5 ms·
> FYI the point of FAQ sections is to "prime" your brain about certain ideas; they're not always questions that they're frequently asked. While a FAQ list can
by dspillett 2y ago
> FYI the point of FAQ sections is to "prime" your brain about certain ideas; they're not always questions that they're frequently asked.
While a FAQ list can prime the reader to think a certain way, which will hopefully aid their understanding of the site/app/other and how it is intended to work, I think that is a secondary effect.
It isn't questions that they have frequently been asked, but questions that they have seen being asked numerous places elsewhere over time.
Or sometimes the exact question hasn't been explicitly asked, but is a hook from which to hang a clarifying sentence that has been needed in the past and/or they expect might be needed in future. Maybe FUCC (Frequently Uttered Clarifying Comments) would be a better name for that than FAQ.
- yawnxyz 2y agoSometimes I think it's questions startups wished their (future) customers would frequently ask