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There are use-cases were encoding is a huge cost centre, like with user generated content, and so we wanted to make sure you could still build on Mux with that
by have_faith 2y ago
There are use-cases were encoding is a huge cost centre, like with user generated content, and so we wanted to make sure you could still build on Mux with that type of model. The tradeoffs for using free encoding are listed here though: https://docs.mux.com/guides/use-video-quality-levels https://docs.mux.com/guides/use-video-quality-levels. The free (basic) encoding still has charges for storage and delivery also. We hope that by helping you reduce costs when getting off the ground we can grow with you.
The on-demand (JIT) encoding is actual magic in how well it consistently works!
(I work at Mux)
- pjc50 2y agoMux looks very interesting to me, as a light user of Video.js, but when I put in my entirely normal .org.uk email address for an account signup I get "There was a problem with your request. Please try again." with no further explanation?
- have_faith 2y agoWe have a quite a few users using .org.uk so this shouldn't be the issue... If you don't mind sending a screenshot or other details to support@mux we'll figure out what's happening. Edge cases always seem to reveal themselves when someone else is looking at it.