Not being able to delete every possible record that may have been used during testing doesn’t mean they shouldn’t delete the data they do know about in the main

Not being able to delete every possible record that may have been used during testing doesn’t mean they shouldn’t delete the data they do know about in the main system. If I can change my username, password, or email address… and those functions work. A delete should also work. Why a prod db with sensitive user info is being used in testing is a whole separate issue. Those can be deleted in their entirety.