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> Rather than an FAQ section, I wonder if websites will integrate a “LLM question” section instead. FYI the point of FAQ sections is to "prime" your brain abou

> Rather than an FAQ section, I wonder if websites will integrate a “LLM question” section instead. FYI the point of FAQ sections is to "prime" your brain about certain ideas; they're not always questions that they're frequently asked. A blank canvas chat interface won't have the same effect. > There’s too much slop on website homepages Some of these homepages have been iterated by many teams of very smart people, and they're sloppy because they convert. That's it. It's not to convey meaning, like a Wikipedia article, but get someone to click "sign up" or "buy." It's important to distinguish "conveying meaning" with "conveying feeling" > hacked together with Tailwind + Cursor + shadcn most YC and other generic (but pretty) landing pages are usually webflow

dspillett 2y ago
> FYI the point of FAQ sections is to "prime" your brain about certain ideas; they're not always questions that they're frequently asked. While a FAQ list can prime the reader to think a certain way, which will hopefully aid their understanding of the site/app/other and how it is intended to work, I think that is a secondary effect. It isn't questions that they have frequently been asked, but questions that they have seen being asked numerous places elsewhere over time. Or sometimes the exact question hasn't been explicitly asked, but is a hook from which to hang a clarifying sentence that has been needed in the past and/or they expect might be needed in future. Maybe FUCC (Frequently Uttered Clarifying Comments) would be a better name for that than FAQ.
- yawnxyz 2y ago
  Sometimes I think it's questions startups wished their (future) customers would frequently ask
jimkleiber 2y ago
I do work in what I call emotional combat and I love this line: > It's important to distinguish "conveying meaning" with "conveying feeling" So often I've found myself paying attention to what people say with their words instead of what they're saying with their feelings. The girl who said she felt more uncomfortable with me than anyone else and was gonna block me and I said it's ok if she blocks me if she thinks it'll be best for her and she got more angry. And I often haven't thought about this on sites either, the ones I've visited or the ones I've built. The text may convey a meaning if people _read_ it, but how do they _feel_ when they see a wall of text? Thank you for this insight.

dspillett 2y ago

> FYI the point of FAQ sections is to "prime" your brain about certain ideas; they're not always questions that they're frequently asked. While a FAQ list can prime the reader to think a certain way, which will hopefully aid their understanding of the site/app/other and how it is intended to work, I think that is a secondary effect. It isn't questions that they have frequently been asked, but questions that they have seen being asked numerous places elsewhere over time. Or sometimes the exact question hasn't been explicitly asked, but is a hook from which to hang a clarifying sentence that has been needed in the past and/or they expect might be needed in future. Maybe FUCC (Frequently Uttered Clarifying Comments) would be a better name for that than FAQ.

yawnxyz 2y ago
Sometimes I think it's questions startups wished their (future) customers would frequently ask

jimkleiber 2y ago

I do work in what I call emotional combat and I love this line: > It's important to distinguish "conveying meaning" with "conveying feeling" So often I've found myself paying attention to what people say with their words instead of what they're saying with their feelings. The girl who said she felt more uncomfortable with me than anyone else and was gonna block me and I said it's ok if she blocks me if she thinks it'll be best for her and she got more angry. And I often haven't thought about this on sites either, the ones I've visited or the ones I've built. The text may convey a meaning if people _read_ it, but how do they _feel_ when they see a wall of text? Thank you for this insight.