Many businesses would still use soft-deletion even if distributed data wasn't an issue. The company I work for has soft-deletion enabled because they want to b

Many businesses would still use soft-deletion even if distributed data wasn't an issue. The company I work for has soft-deletion enabled because they want to be able to help customers who accidentally delete something. I wish we would just tell them "better luck next time", but obviously management will never say that. What annoys me more is how many companies give next to no insight into or control over data retention. It should be unambiguous how soon or often our data gets hard-deleted, if ever.