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This article made me angry.... The writer went into a bakery and was treated pleasantly enough by someone who likely makes minimum wage. In environments like b
by hluska 14y ago
This article made me angry....
The writer went into a bakery and was treated pleasantly enough by someone who likely makes minimum wage. In environments like bakeries, or food service, staff are usually taught 'obey, obey, obey' or get fired. How many options do you think this fellow has? Do you think that working a till in a bakery is really his lifelong dream?
When I was young, I had a myriad of jobs. One was driving delivery/washing dishes in a pizza joint. When I was doing delivery, I had to take every single customer a free pop. And, if I didn't fill the plastic, 1 liter cup more than halfway with ice, the owner of the place would go on a tirade, scream at me, call me horrible things, and generally lose his shit. Pop in general is rather disgusting, but pop that contains > 50% ice is a new kind of disgusting.
It took me six months to work up the nerve to quit.
- evanhamilton 14y agoThanks for the feedback, hluska. I hear you...I've been in the same jobs and had no power. I was really trying to use this example to point out how companies need to have a culture of actually solving problems rather than shrugging and saying "sorry". I do think it needs to happen at the company level, otherwise you're right...the dude at the coffee shop will do what is less likely to get him fired.