- add a “read” property to Message that the other person sets - groups not only allow adding exact accounts, but also allow for “invites” which in your example

- add a “read” property to Message that the other person sets - groups not only allow adding exact accounts, but also allow for “invites” which in your example only one employee could accept for a new support chat - devices aren’t synced p2p by default but through the syncing server like everything else. Right now, all devices in one account use the same keypair for signing, so people you collaborate with can’t tell (except that they’re using different anonymous session ids)