> What is the downside for the consumer here? Destroying their products and flooding customer support with dozens of stupid "I know what I'm doing and your stu

> What is the downside for the consumer here? Destroying their products and flooding customer support with dozens of stupid "I know what I'm doing and your stupid machine stopped working, your product sucks! I want a free replacement" type tickets. Don't get me wrong, I'd like very much to have the ability to do that. But it doesn't change the fact that there are plenty of good reasons, not even consumer hostile, to not let people muck about in firmware. To be honest, and this is purely fantasy, but I would absolutely love some kind of "I am a techie" registration process that would: - Let me access functions like customizing firmware - Always elevate my support tickets to tier 2 (yes I turned the fucking thing off and on again, if I'm calling you I have a REAL problem) - Always ensure I get the "grown up" interface for settings and customization