I wish bug trackers were better equipped to help find the real root cause of bugs, and more teams actually tried to track that data. Were the specs bad? Is ther

I wish bug trackers were better equipped to help find the real root cause of bugs, and more teams actually tried to track that data. Were the specs bad? Is there a problem with our process? Did we not write enough tests? Did someone just screw up? As it is, bug trackers are good at collecting information and letting you create a process that is as convoluted as you'd like to track the work towards coming up with and releasing a fix, but leave much desired when it comes to trying to reduce your overall defect rate. That said, trying to pin the blame on someone is the absolute worst way to accomplish any of this, and virtually guarantees that any "root cause" information you try to gather is going to be completely useless.