It worked fine for me. I asked an obscure stack overflow question about the Google App Engine SDK and an OpenSSL bug in Ubuntu 12.04 a few days ago and got prom

It worked fine for me. I asked an obscure stack overflow question about the Google App Engine SDK and an OpenSSL bug in Ubuntu 12.04 a few days ago and got prompt support. Besides that it is trendy to pick on Google, I think that the problem people have had with customer support is mostly with ads.