I made an account just to reply to this, that's how much I disagree with you (usually I'm a committed lurker). I originally hosted my apps with Google App Engi

I made an account just to reply to this, that's how much I disagree with you (usually I'm a committed lurker). I originally hosted my apps with Google App Engine. I experienced several problems with my apps, and I received no response from Google when I emailed their staffers on the google-appengine Google Group. Then came the huge price hike in fall 2011, not to mention that Google shut down their google-appengine-java and google-appengine-python mailing lists and "outsourced" their help to Stack Exchange ( https://groups.google.com/forum/?fromgroups#!topic/google-appengine-java/aG1R_Kzj8jA https://groups.google.com/forum/?fromgroups#!topic/google-ap... ). When I need help with an application, I want help directly from the company, not a third-party site. I migrated my apps to AWS, couldn't be happier. AWS has their own help forums, filled with staffers constantly answering questions. Not to mention they're constantly lowering prices (seriously, it seems every 4-5 months, AWS announces a price decrease). For me, I couldn't use GAE or Google's new IAAS until they beef up their customer service.