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I think the astonishing part is that you have "skilled labour" doing data formatting in 2024. These things have been a pretty stable part of digitalisation and
by Quothling 2y ago
I think the astonishing part is that you have "skilled labour" doing data formatting in 2024. These things have been a pretty stable part of digitalisation and automation since the rise of new public management. Don't get me wrong, we still have people who copy paste data from web pages, pdf documents and so on into Excel sheets or web forms. Those are unpaid student workers though, anything that would require a paid worker doing months of work has been automated by various means. From internal software to no-code to RPA.
I think the main difference is that AI makes it more accessible. Even with previous no-code or RPA solutions, you'd frankly need a programmer to build and maintain them despite what promises the salespeople might've told you. AI changes that, at least in my experience. A lot of our automated processes are now being made by our more digitally inclined workers, and I think you're absolutely spot on that it'll be something that is required of anyone going forward. Most of these are minor things, and if they need to scale to company wide tools they're probably still going to need an actual programmer, but a lot of them are good enough to be shared within departments.
Of course people feeding sensitive data into LLM solutions is an issue we also have to deal with.