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Perhaps the idea that the cost of a service should equal the value provided, rather than the cost to produce the service.
by ximeng 14y ago
Perhaps the idea that the cost of a service should equal the value provided, rather than the cost to produce the service.
- its_so_on 14y agowhen a company claims to have "created $50m of value" they mean that that's what they're producing is "worth" as valuated by their customers. For lean companies like those featured here, their cost doesn't enter the picture.