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I think Twilio requires its customers to go through the process of registering with the CTIA before allowing use of the SMS API. I abandoned a project because t

I think Twilio requires its customers to go through the process of registering with the CTIA before allowing use of the SMS API. I abandoned a project because the process was too burdensome. Political campaigns are exempt though.

solardev 2y ago
Is that new? I tried it out for fun once and it only took a few minutes and I don't recall any major hoops. I think it's different if you're applying for a shortcode vs a regular or toll free number though. There are different regulations governing all of those.
- joecool1029 2y ago
  There's only hoops to jump through if you want higher send rates from a number. The CTIA figured out a new cash grab was registering businesses as legit senders on TFA's but it doesn't promise delivery, just gets you a nice logo/name on SMS apps. Having been on the purchasing end for wholesale marketing SMS I can tell you most of sales people will suggest the 'correct' way and happily sell things that let you do it the 'wrong' way.
  - danielhughes 2y ago
    Pretty sure that’s no longer the case. You need to register your “campaign” to send any SMS messages. I put campaign in quotes because the process seems to ignore the fact that people might have use cases that are unrelated to marketing. https://help.twilio.com/articles/1260803965530 https://help.twilio.com/articles/1260803965530
- cbull 2y ago
  Earlier this year I think? I have a Twilio number that I setup just so my Home Assistant system could message me about things like water leaks. They stopped delivering any of those messages (while still charging me to send them!) and I have to register as a business and provide proof I have an opt-out, etc, etc. The only phone number I ever texted was my real cell number, it's no longer worth having a Twilio number for a hobby project.
sib 2y ago
Yes - we went through this for a client I'm currently working with. We were migrating from an approved campaign via a different provider to doing it on Twilio and even in that case, there was quite a heavy process to get approved again on Twilio. (Which, as an end-user, I'm happy about...)

solardev 2y ago

Is that new? I tried it out for fun once and it only took a few minutes and I don't recall any major hoops. I think it's different if you're applying for a shortcode vs a regular or toll free number though. There are different regulations governing all of those.

joecool1029 2y ago
There's only hoops to jump through if you want higher send rates from a number. The CTIA figured out a new cash grab was registering businesses as legit senders on TFA's but it doesn't promise delivery, just gets you a nice logo/name on SMS apps. Having been on the purchasing end for wholesale marketing SMS I can tell you most of sales people will suggest the 'correct' way and happily sell things that let you do it the 'wrong' way.
- danielhughes 2y ago
  Pretty sure that’s no longer the case. You need to register your “campaign” to send any SMS messages. I put campaign in quotes because the process seems to ignore the fact that people might have use cases that are unrelated to marketing. https://help.twilio.com/articles/1260803965530 https://help.twilio.com/articles/1260803965530
cbull 2y ago
Earlier this year I think? I have a Twilio number that I setup just so my Home Assistant system could message me about things like water leaks. They stopped delivering any of those messages (while still charging me to send them!) and I have to register as a business and provide proof I have an opt-out, etc, etc. The only phone number I ever texted was my real cell number, it's no longer worth having a Twilio number for a hobby project.

sib 2y ago

Yes - we went through this for a client I'm currently working with. We were migrating from an approved campaign via a different provider to doing it on Twilio and even in that case, there was quite a heavy process to get approved again on Twilio. (Which, as an end-user, I'm happy about...)