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how is this different to all the other identical "we attached ChatGPT to a web app" competitors? how do you ensure that companies don't use this to make it imp
by bananapub 2y ago
how is this different to all the other identical "we attached ChatGPT to a web app" competitors?
how do you ensure that companies don't use this to make it impossible to actually contact a human? or do you feel that isn't in scope for a product that's encouraging companies to make it impossible to contact a human?
- engomez 2y agothis one is designed for support agents - not to be customer facing. Whole goal is to make it more scalable to provide high-touch human-based support for teams who are keen on that. Agree customer-facing AI has to be done in a tasteful and mindful way.