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Highly recommended. Congrats on the HN launch. Inkeep works great at Pinecone and meaningfully reduced the number of support tickets with common questions/issu
by gk1 2y ago
Highly recommended. Congrats on the HN launch.
Inkeep works great at Pinecone and meaningfully reduced the number of support tickets with common questions/issues.
[1] https://support.pinecone.io/ https://support.pinecone.io/
- engomez 2y agothat's the goal. And now with Keep the goal is to help the support team answer those questions that come through faster too. Minimizing "time to answer" across the funnel is the goal.