That may well be the case, but I think you need to have a look at the design of this pricing grid as it is confusing or not helpful or misleading. Perhaps some

That may well be the case, but I think you need to have a look at the design of this pricing grid as it is confusing or not helpful or misleading. Perhaps some sort of slider where you can work out how yours compares to the amount of documents per month, so start with a sensible default and then show how much other services cost versus yours with, for example, 100 documents per month.