With Microsoft promising to fix their shit and promising no bad user patterns in only some cases where there has been enough backlash, it's an even worse situat

With Microsoft promising to fix their shit and promising no bad user patterns in only some cases where there has been enough backlash, it's an even worse situation than being outright bad. It makes them more unpredictable. I bet it would also ensnare more well-wishing sysadmins and non-tech consumers who take singular instances of apologizing/fixing at face value.