I expect the scale here is not apples to apples. A three person team is often on a small product and downtime is often a catastrophe like truly broken for custo

I expect the scale here is not apples to apples. A three person team is often on a small product and downtime is often a catastrophe like truly broken for customers. Meanwhile a megacorp is often many many large products and downtime usually means a piece of one of them is degraded. My random guess is that the "downtime" is fairly proportional to the scale difference with megas probably taking the edge.