2 ms·
There have been any number of attempts of this over several several decades. I remember being an early customer of some of the first of these virtual grocery s
by sbuttgereit 2y ago
There have been any number of attempts of this over several several decades. I remember being an early customer of some of the first of these virtual grocery store efforts back in the late 90's. All of the pure play efforts either failed or looked more like virtual convenience/liquor stores than grocery... a small number of consumables with longish shelf-lives and booze on demand.
While many of the positives you mention are true, I think it gets more difficult once you get into the logistics around storing and especially moving smaller lots of products, many of which aren't shelf-stable or require special handling such as refrigeration. These things limit the delivery areas and order volumes per vehicle that can reasonably be served by any one warehouse or vehicle which pushes up the costs of executing those deliveries. In a traditional bricks-and-mortar grocery, those transport & logistics costs still exist, but are born directly by the customer who can skip things like refrigeration during transport since they are only servicing themselves... and often don't think of those costs when considering the price of groceries since the purchase of things like gas for the car aren't directly related to the grocery purchase.
I think all of this is why many grocery chains deliver out of traditional stores or offer pickup or why things like Instacart and the currier-like services have been more successful.
- notepad0x90 2y agoTo your point about perishables, services like hellofresh are doing just fine shipping perishables in a sealed cardboard box with an "icepack" (not really ice). With that in mind, I don't understand why the logistics Amazon has achieved with their warehouses and delivery drivers couldn't work for grocery. Unlike hellofresh, if they can re-fit their vans, they can do better and cheaper with less spoiled food. Amazon's idea of a grocery store where you don't have to check out (they use cameras+ML) was a good start but imagine if customers could use the same system to pick items in their warehouse instead, and amazon workers and/or machines select and pack them in a cooled box and deliver it same day just like they do with packages. Existing grocery chains don't want to undercut their brick and mortar business, so they keep trying to make delivery a side hustle. The taxi and restaurant industry did the same thing and failed. Americans are complaining a lot about groceries and grocery chains price gouging. And you also have the environmental benefits as well as societal benefits such as elimination of food deserts.