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Having to page someone on vacation is a very very broken organization. Additionally, paging someone when they should be sleeping is also abusive. If you need
by andrewjf 2y ago
Having to page someone on vacation is a very very broken organization.
Additionally, paging someone when they should be sleeping is also abusive.
If you need 24/7 coverage, pay for follow-the-sun.
Most of what we do isn't actually that important.
- matrix87 2y ago> Additionally, paging someone when they should be sleeping is also abusive. My current job does this, they expect you to respond to pages at 4am You're telling me this isn't a thing other places?
- erik_seaberg 2y agoSeems pretty normal from two Bay Area startups and two FAANG-sized orgs. Primary should respond, secondary shouldn't be disturbed unless primary seems incapacitated (no pager ack) or is at wits' end. Edit: I should add that the secondary gets paged more often while the primary is new to the team and doesn't know how to fix everything. In return, you go on call 1/n less often in the future. If I need to sleep in after a bad night, it's always been fine.
- erik_seaberg 2y ago> Having to page someone on vacation is a very very broken organization. I agree, I'd like to see enough written down that no outage ever has a bus number of one. But I haven't been seeing that anywhere. I've resorted to this one time ever, and the super senior founding teammate was very engaged and assured me that it was the right call. > pay for follow-the-sun This seems likely to create a huge team of devs who are seen as interchangeable, no longer paid amazingly well, and don't have enough to do every day.