In theory. Most staff at classic department stores didn't last quite that long. There's a local chocolate shop that has lots of turnover because they hire coll

In theory. Most staff at classic department stores didn't last quite that long. There's a local chocolate shop that has lots of turnover because they hire college girls to staff them most of the time. But the owner is on top of it, keeping good records, and about two weeks before Valentine's Day, they call me and say, Devilbunny, this is so-and-so from Chocolate Shop By You, you bought some chocolate-covered strawberries last year, would you like to order again this year? Yes, here's my credit card, and I'll pick them up after 3 pm on the 13th. Thank you, see you then. I walk up to the window, pick them up, bring them home, and say happy Valentine's. It's really the only thing she wants (I get her flowers but not roses - why be so cheesy when every other flower is like, half-price?) specifically. They make it easy to spend money with them instead of someone else. I don't have to wait more than a minute - they have a dedicated window for prepaid orders. That's service, and it's worth the small premium.