3 ms·
> They could very easily make it so you could get refunds back onto a Debit/Credit card (without needing to store the PAN), but instead the only options they gi
by switch007 2y ago
> They could very easily make it so you could get refunds back onto a Debit/Credit card (without needing to store the PAN), but instead the only options they give you are bank account/sort code (which have to be given over the phone) or back onto the Oyster card - needing to be physically collected within 3 to 4 days or the refund gets "lost" - completely useless if you don't live in London.
Absolutely this.
The reply sounds quite harsh and angry towards TfL but people pay A LOT money for the system. It is the most expensive metro system in the world. Expectations are understandably high.