Unrelated point of contrast: I got an email a couple weeks ago from a vendor I'm using telling me about 2 hours of downtime I didn't even know about. They cer

Unrelated point of contrast: I got an email a couple weeks ago from a vendor I'm using telling me about 2 hours of downtime I didn't even know about. They certainly could have only written to customers known to have been affected, and maybe just posted on a blog, but I got an email telling me things were down (I didn't even notice) and what was being done to reduce/avoid that. They will likely grow to a point where they stop being that transparent, but until then... I appreciate the honesty and transparency.