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Yeah. At best, most I've been to over the past couple decades seem to have roving cashiers that went through a program about how to be irritatingly salesy and m
by chefandy 2y ago
Yeah. At best, most I've been to over the past couple decades seem to have roving cashiers that went through a program about how to be irritatingly salesy and might know where a specific thing was in their department. Sears was barely better than K-Mart in its death throes after the CEO decided to embrace the Hunger Games organizational strategy.
- shiroiushi 2y agoAs I remember it, Sears was basically gutted by its CEO, Eddie Lampert, for his own personal profit at the expense of the company.
- chefandy 2y agoFrom what I read, he theorized that internal competition was the only way to incentivize efficiency rather than being propped up by the rest of the company. Essentially, made each division compete for funding, which naturally lead to undermining and backstabbing— for example, the retail division started undercutting Kenmore with other brands— and eventually it all collapsed.
- lotsofpulp 2y agoLampert failed at the personal profiting part big time: https://www.nytimes.com/2018/10/18/business/sears-edward-lampert-bankruptcy.html https://www.nytimes.com/2018/10/18/business/sears-edward-lam... Probably one of the worst business moves in the 2000s.