The system cannot penalize the working party in the same way it penalizes the paying party, if you are an easy customer whi never complain, always seem satisfie

The system cannot penalize the working party in the same way it penalizes the paying party, if you are an easy customer whi never complain, always seem satisfied, would ride anyway no matter how high is the current rate, we might as well assign you any driver. If you are a difficult customer who is rarely satisfied and complain of most inconveniences, you will get the better drivers. Because simply, the algorthm is prioritizing sales, not nice and chill riders.