3 ms·
I think this gets to the real reason of why people say they won't buy from the locked cabinets. As someone whose job was to carry that key in an office supply
by wccrawford 2y ago
I think this gets to the real reason of why people say they won't buy from the locked cabinets.
As someone whose job was to carry that key in an office supply store, I can say that it's awful. We have other things to do, and even if you're acknowledged, you have no idea when that clerk will get to you. (And the clerk doesn't know either.)
Aside: I once had a customer snap their fingers at me while I was walking another customer to a product because they wanted in the case. I looked at them, but was so thrown off that I didn't nod or anything, and just kept helping that customer. By the time I got to the case, they were gone. Later, I found I had a complaint issued against me for ignoring them, which I hadn't actually done. It just wasn't their turn yet. Management tried to turn it into a big thing in a meeting with the entire store, singling me out (not the first time). Someone else stood up for the situation and said they wouldn't help someone that snapped their fingers... Management started to rebut, but then a guy from furniture said, "Yeah! And I won't help people that whistle at me like a dog, either!" and management quickly changed the topic. Ah, such fun memories.
- giardini 2y agoWhen a customer interrupts you while you are aiding another customer, merely acknowledge their presence and tell them "Yes, ma'am, I'll help you after I've helped this customer. Thank you!" I say this b/c not acknowledging someone, even someone who is rude, is also rude. Manners (etiquette) are the key to civility. Really! They work but few even have heard, much less spoken of, manners or etiquette.
- neilv 2y agoGood coworkers, standing up for each other and dignity.