I think it’s true for two reasons: 1. We generally go into multiple stores anyways. If there isn’t someone around, I won’t bother waiting around. Those razor

I think it’s true for two reasons: 1. We generally go into multiple stores anyways. If there isn’t someone around, I won’t bother waiting around. Those razors at Walgreens are genearlly available at the Costco I goto once per week. 2. I generally will just order something online if there is any amount of friction. Amazon Prime and Target Circle 360 are easy. I didn’t upgrade my iPhone this year, because they canceled the Apple Leather case and getting a Leather case was a huge pain last year when I upgraded and I don’t want to bother this year while case manufacturers work out their camera button. I bet Apple executives would be shocked how just introducing a tiny bit of friction stops people from spending $1,500 to upgrade their device.