>> you are ordering food and drinks, speed is not essentials, if you're in a hurry you don't sit down in a diner/restaurant > Honestly if I received poor/slow

>> you are ordering food and drinks, speed is not essentials, if you're in a hurry you don't sit down in a diner/restaurant > Honestly if I received poor/slow service and management came back with this I'd be pretty upset. Plenty of places will tell you not to expect fast service for certain dishes or drinks. If you order a cocktail at a bar and complain when it arrives after the cola, you'll raise eyebrows. The confusion between you two in this thread may be partly due to the conflation of 'slow service' with 'poor service', they're not necessarily the same. Sure, if I ordered a cola and was still waiting after the table next to me received their 5 different cocktails, something would have gone wrong. Here's a fun story. The other day, I was in Belgium. We ordered food at a restaurant. While we were waiting I had a beer, my partner had a negroni. We waited... and waited... and waited. Other diners arrived, ordered food, their food arrived, they ate it. And still we waited. After a while we asked a waiter if our food order had got lost. They were apologetic, and pointed to my partner's still-unfinished drink, but said they'd get our food out ASAP. The food arrived rapidly (it was delicoius). What had happened? Well, a negroni is an apéritif, so is drunk before a meal. The staff hadn't been inattentive; quite the opposite -- they were waiting for the apéritif to be finished. Serving the meal beforehand would have been... rude? Undignified, perhaps. And certainly something that all the other local diners would have been well aware of. Sure, it was a leisurely situation, nobody was in a rush, this isn't a daily occurrence, blah blah. Anwyay, I learned a thing about apéritifs. Cultural heterogeneity is educational and enriching in a way that QR codes and social isolation are not.