Completely agree. And it also allows opportunities for customization. Custom paper, cutting, presentation etc. Whereas on the phone, it's usually just a PDF or

Completely agree. And it also allows opportunities for customization. Custom paper, cutting, presentation etc. Whereas on the phone, it's usually just a PDF or some responsive website. A real waiter also allows for a human connection to be created. Experienced waiters (rather than part timers) can really help you make an order, give you recommendations etc. which makes the experience of dining out much nicer.