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Even if your server does not have proper IPMI, most colo providers have an assortment of ip-kvms, you can ask for those and access your server from any modern b
by omgtehlion 2y ago
Even if your server does not have proper IPMI, most colo providers have an assortment of ip-kvms, you can ask for those and access your server from any modern browser.
- qhwudbebd 2y agoI'm pretty suspicious of trusting the firmware on things like that either, to be honest. (Personally, I tend to use serial cables and a little custom board to turn serial breaks into resets, but I know my NIH instinct is probably a little on the high side. It would be unreasonable for me to suggest someone new to colo start making random extra boards to stick inside their machines!)
- omgtehlion 2y agoYou do not need to stick it inside, it plugs into monitor and keyboard ports. Power-on and reset are usually done manually on request. And you do not need it plugged in all the time, only to reconfigure network or boot values.
- qhwudbebd 2y agoThat's definitely a level of remote-hands intervention I've not had from the handful of places I have racks of colo kit. You're right, it might be something some of them do for other customers though; I've never really asked. They'll certainly push a reset button, swap a drive or rack a server that's shipped to them. (Though hardware's reliable enough nowadays and I have go to data centres so rarely that it's a bit of a fun novelty, and I like doing it myself.)
- schmookeeg 2y agoI've been colo'ing forever. I'd consider a Lantronix spider ipkvm available on request to be like minimum viable colo service. It's usually up in 5 minutes when I submit a ticket to the NOC. I bet your provider has something like that. It's a godsend when you screw up, say, the hypervisor running state somehow and need bare metal access to unbork it :)
- qhwudbebd 2y agoMy version of this is to use a serial console server for direct access, rather than vga + keyboard. If the kernel is still running fine but network access is down, I have a getty running on the serial port. If the kernel has locked up too, I hit the reset button by sending a 500ms+ serial break (special circuit, highly recommended) and the bios has serial redirect, so I can do stuff like hit del to drop into bios setup or uefi shell at that point. But I expect you're probably right some or all of the providers we use do have something like that, as I speculated in the previous post. I've just never understood the point of vga-type stuff when bios/uefi serial redirect exists and serial console is more convenient anyway once the kernel has started, so never asked the question.