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> Am I? I mean, yeah.. You've even done it again. Outlining situations with perfect service. That's great, now think about the original problem statement where

> Am I? I mean, yeah.. You've even done it again. Outlining situations with perfect service. That's great, now think about the original problem statement where service becomes a bottle neck, and no "if you want great fast service just go elsewhere" is not an elegant solution, sorry.

peoplefromibiza 2y ago
> Outlining situations with perfect service What are you even talking about? Are you implying that QR code solutions are optimal for shitty services? > where service becomes a bottle neck this is a textbook example of false dilemma. If service is the bottleneck making the ordering process faster will make things worse, not better. If anything if a place is slow to take orders, I know they'll be late on serving it I can anticipate the problem and go somewhere else, if I already placed the order now I'm stuck. It's the same things happening at McDonalds with ordering booths, your order is very fast, the service is not and you end up wasting a lot of time in line waiting for your number. As one of the error pages of this website states Please stop hammering. It makes the problem worse. Thanks, but no thanks. You're also contradicting yourself here > where service becomes a bottle neck > "if you want great fast service just go elsewhere" is not an elegant solution The "service is the bottleneck but please stay here and wait until we serve you who knows when, after you placed your order" is much worse. At least with staff taking the orders they can straight tell you "we're full, there's a wait list" or warn you that that day orders are being processed more solwly than normal and you can decide what to do. QR code machines will place orders no matter what, but, again, people are not machines and quality has its merits, more than speediness, In my opinion. YMMV
- PUSH_AX 2y ago
  > this is a textbook example of false dilemma. If service is the bottleneck making the ordering process faster will make things worse, not better. I’m sort of at a loss for words, I haven’t posed a dilemma, also do you think a server exclusively does one task and nothing else, or is it more fair to say they do multiple and eradicating one task frees up capacity for another? As I’ve said I’ve seen the efficiencies first hand, and I gain nothing trying to explain them further at this point. Enjoy your day. Edit for the below reply: apparently I’m a liar too? Super rude and highly disappointing. Systems like this have been rolled out in thousands if not millions of restaurants, apparently for no good reason..
  - peoplefromibiza 2y ago
    You simply don't know when you're wrong. My wife owns a restaurant that has been her family business for over 70 years. You clearly have never even been near one and think that you can fix problems that have nothing to do with tech with technical solutions, it's like believing that you can solve the fertility crisis with Tinder. I recommend you to read something about τέχνη. Good luck my dear friend, you'll need a lot of it.

peoplefromibiza 2y ago

> Outlining situations with perfect service What are you even talking about? Are you implying that QR code solutions are optimal for shitty services? > where service becomes a bottle neck this is a textbook example of false dilemma. If service is the bottleneck making the ordering process faster will make things worse, not better. If anything if a place is slow to take orders, I know they'll be late on serving it I can anticipate the problem and go somewhere else, if I already placed the order now I'm stuck. It's the same things happening at McDonalds with ordering booths, your order is very fast, the service is not and you end up wasting a lot of time in line waiting for your number. As one of the error pages of this website states Please stop hammering. It makes the problem worse. Thanks, but no thanks. You're also contradicting yourself here > where service becomes a bottle neck > "if you want great fast service just go elsewhere" is not an elegant solution The "service is the bottleneck but please stay here and wait until we serve you who knows when, after you placed your order" is much worse. At least with staff taking the orders they can straight tell you "we're full, there's a wait list" or warn you that that day orders are being processed more solwly than normal and you can decide what to do. QR code machines will place orders no matter what, but, again, people are not machines and quality has its merits, more than speediness, In my opinion. YMMV

PUSH_AX 2y ago
> this is a textbook example of false dilemma. If service is the bottleneck making the ordering process faster will make things worse, not better. I’m sort of at a loss for words, I haven’t posed a dilemma, also do you think a server exclusively does one task and nothing else, or is it more fair to say they do multiple and eradicating one task frees up capacity for another? As I’ve said I’ve seen the efficiencies first hand, and I gain nothing trying to explain them further at this point. Enjoy your day. Edit for the below reply: apparently I’m a liar too? Super rude and highly disappointing. Systems like this have been rolled out in thousands if not millions of restaurants, apparently for no good reason..
- peoplefromibiza 2y ago
  You simply don't know when you're wrong. My wife owns a restaurant that has been her family business for over 70 years. You clearly have never even been near one and think that you can fix problems that have nothing to do with tech with technical solutions, it's like believing that you can solve the fertility crisis with Tinder. I recommend you to read something about τέχνη. Good luck my dear friend, you'll need a lot of it.