> When it takes more than a minute to find a ride, I cancel the ride and choose the "others" option, as this is the de-facto the option for "I will just take a

> When it takes more than a minute to find a ride, I cancel the ride and choose the "others" option, as this is the de-facto the option for "I will just take a cab", so I get inserted on the "churn risk" list. I don't live in the US, and over here a driver rating below 4.8 guarantees you a rollercoaster ride by an angry man. I've cancelled enough times straight after being assigned such a driver that I now only get drivers with near-perfect ratings. Doesn't take any longer either. It's sad that it's come to this, but you've really got to make the algorithm work for you. I'm not in the US, and over here, any driver with a rating unf