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Much like how widening the I-405 does not improve Los Angeles's legendary traffic jams, slabnus do not improve the bottleneck. Namely, restaurants who move to
by Dalewyn 2y ago
Much like how widening the I-405 does not improve Los Angeles's legendary traffic jams, slabnus do not improve the bottleneck.
Namely, restaurants who move to slabnus simply get rid of the waiters who would have taken the order. You're left with even fewer waiters serving food and drinks, let alone taking orders.
The coup de grace is I don't even get a discount for the degraded service.
Note: Slabnu because I'm pecking at a slab of silicon instead of a proper menu.
- TeMPOraL 2y ago> The coup de grace is I don't even get a discount for the degraded service. It's like self-service checkouts: the store gets to save on stuff and get their customers do the store's work instead, and we don't even get a discount for that free labor and more time spent in checkout and degraded experience.
- guappa 2y agoEh? Eating in a self service is normally cheaper.
- CaptainFever 2y agoI'm not doubting you, I want to believe this, but do you have any sources?
- jeffchien 2y agoI will gladly do the work myself if it means not being stuck behind people chatting up the cashier or doing complicated coupon/return/exchange/gift card transactions. The value is in the consistency and predictability of time spent for someone who just wants a single bag of onions or a single T-shirt. If stores had no-BS lanes (more than just "X items or less" lanes) operated by human cashiers I would use that too, but I suppose we as a society consider it as impolite or bad service, so machine checkout it is.
- TeMPOraL 2y ago> The value is in the consistency and predictability "Consistency" and "predictability" are not the words I associate with self-service checkout. Maybe I'm spectacularly unlucky, but almost every time I use one of these machines with more than 3 products, the machine will get confused about the weight, or decide to randomly check me, or find another reason to lock up and have me wait for a clerk to show up and unlock it, which takes anything between 1 to 5 minutes. And I'm not the only unlucky person, either - I see it happening often enough to others, which usually reassures me that I made a good call standing in the queue for the old-fashion human-operated register.
- jeffchien 2y agoThat's still a lot more predictable than my human cashier experience. I wish I didn't have to dread being held up by the only cashier in store holding a riveting conversation with 4 groups in front of me. Will the other groups hold up the line too? I guess we'll see!