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I guarantee their algorithms factor in average number of riders who don’t rate anyone lol. Maybe they weight them. Maybe they grade everyone on a bell curve. Ma
by kulahan 2y ago
I guarantee their algorithms factor in average number of riders who don’t rate anyone lol. Maybe they weight them. Maybe they grade everyone on a bell curve. Maybe they use it in C-suite meetings to determine strategies. I can just about guarantee they don’t ignore it, though.
They’re a tech company;a decent rating algorithm should be one of the most likely things for them to excel in, or they’d just lose to any company that does because all the good drivers they’re dropping are immediately signing up to work for a competing service.
tl;dr It is in ride-services’ best to retain good drivers, no?
- AbstractH24 2y agoIn NYC at least, Uber has become the de facto way of getting a private driver to take you places. Until that meaningfully changes I don’t think they care about anything but earnings. Interestingly, that attitude is what allowed them to come in and replace yellow cabs as the de facto driver for hire option.