At some point, the not giving a shit because it maximizes profit is all you need to be a bit judgy. If they were doing something relatively frictionless that o

At some point, the not giving a shit because it maximizes profit is all you need to be a bit judgy. If they were doing something relatively frictionless that obviously increased efficiency? People wouldn't care. Mindlessly doing what the model says, even though it's awful for the customer, to marginally increase profit some of the time by charging some customers more? People get pissed off...