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I know you're not criticizing, and I appreciate the feedback :). I'm hoping these would help with reducing the risk: 1. (Uncrippled) Free version 2. Ease of upg
by zhyder 18y ago
I know you're not criticizing, and I appreciate the feedback :). I'm hoping these would help with reducing the risk:
1. (Uncrippled) Free version
2. Ease of upgrade/downgrade/cancellation
3. 30-day-free-trial (not yet available) on the Pro versions
The above is pretty standard faire among freemium apps. What makes Dabbleboard different from Basecamp et al (apart from 37s's incredible brand)?
- tptacek 18y agoI have exactly the same problem with Basecamp, which you can take in one of two ways: (1) "having the same issues as 37signals is one of those good problems to have" (2) "if this causes problems even for Basecamp prospects, maybe there's an issue with the model" We bought Basecamp a while ago, and while we haven't chucked it yet, we're not happy with the purchase, and knowing that we're dropping money on it every month doesn't make us more forgiving. Maybe you could do risk-free one month trial thing?
- tptacek 18y agoON THE OTHER HAND Maybe (in all seriousness) people like us are just the wrong customers for you at this moment, and there's 5,000 companies who will be less high-maintenance, and you should just write us off.
- zhyder 18y agoYep, I don't expect you (and other HNers) to be the right customers, but you're the best feedback-ers!