I wish users more aggressive about their software. At least once a week I hear something along the lines of: > I'm not a technology person, so I can't make X

I wish users more aggressive about their software. At least once a week I hear something along the lines of: > I'm not a technology person, so I can't make X do Y It would be so much better if the go to response was: > This technology sucks, so I can't make X do Y. And if it can't even manage to make Y easy, then I'm sure not going to trust it with Z, and I'm going to tell my friends that they shouldn't either. If the business types need to be reminded that the quality problem is hurting them, then we should coordinate among ourselves to ensure that it hurts even more until they notice.