3 ms·
Full knowledge is easy enough for 90% success. Just record every human to human conversation for a month and use a RAG or fine tune the model on the transcripti
by moltar 2y ago
Full knowledge is easy enough for 90% success. Just record every human to human conversation for a month and use a RAG or fine tune the model on the transcriptions.
- dimitri-vs 2y agoWorks okay until policies or other variables change. Then it's just confidently providing bad information which results in additional support time. And when it's wrong/lying 10% of the time what's the liability impact - what if the question is about handling allergens in food? Also updating that kind of knowledge base is going to be a nightmare.
- kardos 2y ago> "Are there any dishes you're out of, if we swing by in an hour or two?" > Full knowledge is easy enough for 90% success. Just record every human to human conversation for a month and use a RAG or fine tune the model on the transcriptions. How could it possibly work that training on historical conversations would answer whether we are out of chicken today?
- moltar 2y agoWell that’s the 10% it cannot answer. Most questions are much more mundane.
- tjoff 2y agoAll of the mundane questions can be answered by going to the homepage. The non-mundane questions are the ones you call for.
- deleted 2y ago[deleted]
- caeril 2y agoThis is a solved problem for every customer-facing AI already. In this case, the chefs update the system prompt each day, either directly, or through a simple CRUD app.