I'm with the Co-op and as far as banks go, it's the best I've dealt with so far. Once you memorise the couple of keys to skip straight to a human they pick up s

I'm with the Co-op and as far as banks go, it's the best I've dealt with so far. Once you memorise the couple of keys to skip straight to a human they pick up straight away and have always been helpful. On the web though they are horrible. The site is awful and little more than a truncated list of recent transactions with the odd money transfer bit thrown in. I don't know what other banks are like but statements don't go back very far (especially if you have lots of small transactions like I do). They wanted to charge me £395 for statements covering September 2010. However, they have never cut off my student account without warning a month before I finished (Halifax) or threw my parents out of their house over some fucking clause in the PPI (Natwest).